About the Opportunity

You’ll be on the front line of OKX’s VIP growth in Northeast Asia — building trusted relationships with high-value clients, delivering white‑glove service, and turning client insights into action. This is a role for someone who thrives on ownership of their own book of clients and wants to deepen their expertise in crypto markets and VIP client management.

What You’ll Be Doing

• Own and grow a portfolio of VIP clients in the NEA market, serving as their primary point of contact for product queries, service escalations, and account needs.
• Build rapport with new and existing clients through proactive outreach, regular check‑ins, and tailored support.
• Monitor key client behaviour and trading patterns; flag risks and opportunities to the wider team.
• Coordinate with internal teams (product, operations, compliance) to resolve client issues quickly and deliver a seamless experience.
• Support cli...