A high-growth real estate fintech is looking for a VP of Operations to lead its production organization across underwriting, processing, and closing.
The company needs someone who can manage managers, improve operational performance, build scalable processes, and use data to increase volume without sacrificing quality or customer experience.
This person will own day-to-day operational performance across the production funnel, with a focus on volume, quality, speed, team accountability, and customer experience. The business is scaling, so the role needs someone who can run the current operation effectively while also building stronger processes, better reporting, and a more scalable operating model.
This is a leadership role for someone who has managed managers, understands high-volume financial services operations, and is comfortable working in an early-stage environment where priorities move quickly.