We are looking for smart, dynamic talent to join the High Net Worth (HNW) Card Product Strategy team, focusing on driving growth and delivering on the product vision for our HNW client segment and the J.P. Morgan Reserve card portfolio. The successful candidate for this role must be able to build and leverage cross functional relationships to drive meaningful value and experiences for our clients, and effectively deliver and execute on key product initiatives and strategies, with an analytical yet client-focused lens.
**Key Responsibilities:**
+ Serve as a key leader and champion of ongoing product & client experience optimization across the HNW client segment
+ Own end to end customer experience of the HNW Card client, including digital capabilities, servicing strategy, and travel
+ Support development of our client experience strategy through industry awareness and competitive insights, market research studies, and customer segmentation and behavior analysis
+...