VP, EMEA BPO & Business Development – Set strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint.
Responsibilities
- Provide strategic leadership and oversight of financial operations across multiple EMEA service centers, covering middle and back‑office functions including reconciliations, settlements, trade support, billing, reporting, and financial controls.
- Develop and execute a regional operations strategy aligned with global objectives, ensuring delivery of high‑quality, cost‑effective, and compliant services.
- Act as the senior point of contact for key EMEA clients, ensuring exceptional service delivery, strengthening long‑term partnerships, and proactively identifying opportunities to enhance client satisfaction and engagement.
- Partner with Sales to design and execute go‑to‑market strategy to build the client base and business in the region.
- Partner w...