Model N is seeking a Vice President, Cloud Operations to lead the operational delivery, reliability, and performance of our global SaaS platforms. Reporting to the Chief Technical Officer, this role is accountable for day-to-day SaaS operational excellence and for translating platform and product strategy into stable, scalable, and efficient production cloud operations.This leader will manage a global Cloud Operations teams and work in close partnership with Product Engineering, Security, Customer Support, and Services to ensure consistent, high-quality service delivery in a highly regulated SaaS environment.Key ResponsibilitiesSaaS Operations Execution & AccountabilityOwn operational outcomes for Model N’s production SaaS environments, including availability, performance, incident response, and service delivery.Lead global Cloud Engineering, SaaS Operations, Cloud Engineering, Platform Engineering, NOC, and incident management teams, ensuring consistent execution across ...