The VP2 – Enterprise Technology Leader is accountable for the enterprise technology infrastructure and engineering that strengthens business operations, client delivery, and digital employee experience. This leader sets the multi-year strategy, architecture roadmap and operating model across Cloud and AI Infrastructure, Enterprise Network and Global Telecom, Cloud Contact Center, Identity and Access Management, and Digital Workplace. This role blends strategy with execution ownership, driven by an AI-first and engineering-first mindset to drive measurable outcomes in availability and performance, cyber resilience, audit readiness, user/client experience and cost efficiency through engineering excellence, automation at scale, SRE/observability, disciplined governance, and strong provider stewardship.