As our Vertical Manager in Sage Intacct’s Customer Success Department, you will lead a team of Customer Account Managers (CAMs) every day. You will work closely with the CAMs to achieve their renewal, upsell, and account management quota goals. The ideal candidate will bring industry expertise, sales management experience, and a solution-oriented mindset to drive Account Managers' success and enhance customer satisfaction. You will be vital to Sage Intacct’s growth as a market leader in On-Demand Financial Management solutions.

To thrive in this role, you will build a cohesive team that reflects Sage Intacct’s customer-centric approach to account management. You will establish and maintain forecasts for renewals and add-ons, collaborate with Product Management and Marketing to develop vertical-specific strategies, and support the VP of Customer Success in creating scalable communication plans.

*This is a hybrid environment that will report in either our San Jose, Aus...