We are looking to recruit a Verification Officer to work at our Limerick NDLS Centre, the position is a fixed term specific purpose part-time hours contract. This Agent Network is part of the National Driver Licence Service which SGS Ireland is delivering on behalf of the Road Safety Authority (RSA).

Job Description

Reporting to the Regional Supervisor, the successful candidate will be responsible for:

• Processing driving licence applications within specified timeframes while maintaining high standards of customer service and ensuring compliance with Identity Validation, Document Validation, and NDLSFO Business Rules.
• Applying due diligence to all documents, image captures, and signature uploads in the NDLS Front Office Solution.
• Adhering to guidelines for the proper use of the Front Office Solution and Dual Screen Technology.
• Completing required on-site and virtual training, maint...