As a Vehicle Support Engineer, you’ll sit at the critical intersection of live fleet operations and engineering. When vehicles experience complex hardware or software issues, you are the escalation point—diagnosing problems in real time, restoring uptime fast, and driving long-term fixes through root-cause analysis.
This is a Tier 2 escalation role for engineers who thrive in imperfect systems. Diagnostics are still maturing, so you’ll help shape how issues are identified, resolved, and prevented going forward. Your work directly impacts fleet reliability, mean time to repair (MTTR), and customer experience.
The role requires flexibility to support live operations, including occasional nights or weekends with advance notice.
Real-Time Fleet Support & Escalation