Role Overview

We are seeking a strategic and hands‑on UX Designer to drive the user experience across our e-commerce and retail platforms. This role will be pivotal in shaping how customers interact with our digital products – from browsing and buying to managing prescriptions and engaging with pet health content.

Important Information
Experience: +4 years
Job Mode: Full-time
Work Mode: Work from home

Key Responsibilities

• Interaction Design: Improve user flows following retail best practices for user‑facing digital products based on user profiles and scenarios.
• Customer‑Centric Design fundamentals: Interpret user research findings to design items and strategies to improve overall experience. Participate in usability testing, A/B testing and data analysis to inform design decisions.
• Cross‑Functional Collaboration: Partner with product managers, developers, marketers and customer service teams to deli...