🍁 SearchCanadaJobs.com

User Operations Specialist (Onsite, Rotating Shifts)

Company

BIGO

Location

Manila, National Capital Region

Type

Full-time

Bigo Live-Philippines-User Management

Working schedule:

Shift Schedule:

  • A Shift: 9:30 AM – 6:30 PM
  • B Shift: 7:00 AM – 4:00 PM
  • C Shift: 11:00 AM – 8:00 PM

Responsibility

  1. User Monitoring and Support: Monitor high-value user activity and engagement trends to provide timely insights and support to enhance the user experience.
  2. Activity Coordination: Assist in planning, launching, and tracking regular activities, ensuring rewards distribution and basic budget handling.
  3. Customer Interaction and Service: Engage with user groups through activities and provide responsive customer support to address inquiries and cater to users’ needs across different levels.
  4. Live Room Support: Coordinate live room activities, such as selecting and training hosts, and maintaining a positive environment for smooth event flow.


Requirement

🍁 Ready to Apply?

Take the next step in your Canadian career

Apply Now