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User Operations Manager

Company

Keeta

Location

são paulo, são paulo

Type

Full-time

About the Role



This role sits at the intersection of operations, product, data, and business strategy. You'll own the full operational engine behind key consumption moments for Users — from identifying the right scenarios to building the playbook and executing it end-to-end

.You'll work across many Key Areas, requiring strong cross-functional coordination and a bias for action


.
What You'll


Do
Scenario Identification & Des

  • ignIdentify, validate, and prioritize core consumption moments for us
  • ersBuild a structured framework to map demand opportunities and guide development priorit
  • iesDevelop User Operations playbo
  • oksDesign and execute user surveys to understand pain points and behavioral driv
  • ersTranslate data insights into operational actions and strategic recommendati

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