Our client is seeking an experienced Senior User Researcher to lead user-centred research activities across complex digital transformation programmes within public and private sector environments.
This is an exciting opportunity for a strategic and collaborative research professional who is passionate about understanding user needs, shaping inclusive digital services, and influencing service design through evidence-based insights.
The successful candidate will work closely with multidisciplinary agile teams, senior stakeholders, designers, product professionals, and technical specialists to deliver impactful user-centred services and support organisational transformation.
The role also offers opportunities to mentor team members, contribute to capability development, and support the growth of a collaborative and people-focused research practice.