Job Description

The User Experience (UX) Researcher within Technology-enhanced Learning and Online Strategies (TLOS) works in the domains of user research, evaluation, and service design. This role seeks evidence-based insights that help shape Virginia Tech’s digital learning environment to best support instructors’ success and improve learning outcomes for Virginia Tech students. The UX Researcher achieves these goals by translating findings from user research into data-based insights and actionable recommendations across TLOS’s four mission-focused areas: instructional tools and environments, faculty digital fluency, accessible technologies and universal design for learning (UDL), and course and program design. Complementing their focus on research, the UX Researcher helps gauge impact by assisting with the design and data collection for evaluations of teaching and learning technologies, services, and programs. This role also facilitates design of new services...