Leads and develops teams effectively by teaching, training and actively listening to associates touring stores and providing feedback.
What You'll Do
TourtoTeach, communicate and collaborate with all levels of associates regarding store operations utilizing technology business initiatives, merchandising and company direction.
Introduce and lead company change efforts, provide clear expectations and guidance to implement business solutions, and communicate business objectives to teams effectively.
Model and demonstrate exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
Manage and support customer service initiatives (e.g., store of the community and community outreach programs) and ensure customer needs, complaints and issues are successfully resolved.
Develop and implement action plans to correct deficiencies and provide p...