Pay Rate Range: $50.00 - 51.47/hr.

GBAM Req ID: (phone number removed)



JobDescription:

Patch Management Support:

Identify, track and remediate patch vulnerabilities across the Western Alliance Bank (WAB) system enterprise, including server, workstation and system device support.



Incident, Task & Change Management:

Assign, track, update and complete related patch support tickets, tasks and change activities centric to patch and vulnerability management support in the WAB environment.



KRI & SLA Tracking:

Capture and monitor metrics on designated key risk indicators and service level agreements covering patch management reporting in the WAB system enterprise.



Cross-Team Collaboration and Support:

Act as a liaison between Enterprise Patch Services (EPS) and IT support, business, and solution teams to ensure p...