Founded in 1894, Universal Genève is an iconic Swiss watchmaking Maison celebrated for its rich heritage and timeless elegance. Known as the “Couturier de la Montre,” the Maison unites technical excellence with refined design, crafting timepieces with the same precision, creativity, and attention to detail as a couture creation.
Today, Universal Genève enters a new chapter. Its revival is shaped by exceptional timepieces and a commitment to offering a client journey that is seamless, personal, and elevated. Every experience is crafted with intention, and every interaction is tailored to the individual rather than the catalogue.
The Head of Retail Excellence and Conciergerie is a structured, self‑starter and entrepreneur, detail‑driven operations leader with a deep understanding of luxury retail and a genuine feel for high‑end client service. The role oversees the ope...