The position is an all-encompassing role which requires the teammate to deliver best in class customer experience, sales/service solutions, as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services.
Position Accountabilities
Create customer loyalty through needs based conversations in order to deliver a differentiated customer experienceDevelop and maintain knowledge of bank products, services, including other lines of businessProficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking)Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment setting...