Description
The Unit Secretary works cooperatively with all members of the health care team in performing clerical and receptionist duties and assists clinical personnel with nonclinical duties.
Core Competencies
Acts as a resource for patients and family/visitors
Addresses administrative needs in a respectful and caring manner
Adheres to infection prevention
Adheres to policies and procedures, to ensure safe and optimal care
Assists in providing patient comfort and safety
Communicates effectively with the patient, family, and medical staff during the continuum of care
Complies with Joint Commission’s national patient safety goals
Complies with organizational quality dashboard/benchmarking goals
Identifies common variables affecting patient care and follows reporting process
Maintains c...