Join Trimble as a Customer Success Sales Manager in Richmond Hill, Ontario, and empower customers to achieve their business goals with effective product adoption strategies.
In this role, you will act as the primary advocate for global customers, ensuring they receive the maximum value from Trimble's products. With a background in Customer Success or SaaS sales for 3-5 years, your focus on selling renewals and upsells will help drive recurring revenue. Build robust relationships with stakeholders and analyze account metrics to maintain high satisfaction levels and loyalty.
Key Responsibilities:
• Sell software renewals and warranties to boost revenue
• Identify strategic upsell opportunities for clients
• Advocate for customers to improve satisfaction and loyalty
• Educate OEMs and resellers about services and programs
• Analyze account statistics to reduce churn risks
Requirements:
• 3-5 years of related experience in a technical setting
• Bachelor’s degr...