Travellers Liaison Officer – Brent Council

Fox Morris Group are working to recruit a Travellers Liaison Officer

Role and Responsibilities:

* To be the face of the landlord; providing a high level of customer service, taking ownership for every aspect of site management, ensuring that expectations are managed.

* Work collaboratively and be the lead contact, keeping stakeholders informed, delivering a seamless ‘one team’ landlord service. This will include setting up and managing professionals’ meetings and action plans as needed for complex issues.

* Responsible for keeping all residents’ records and data up to date and accurate in real time, with all interaction recorded, holding other teams to account to do the same.

* To undertake a proactive approach to site management by adopting mobile working with the use of appropriate IT and communication systems and adhering to health and safety and lone working requirements.

Experience:...