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Travel & Medical Claims Executive (Mandarin/Cantonese)

Company

Ultimate.ai

Location

kuala lumpur, kuala lumpur

Type

Full-time

At Allianz Partners, we don’t just process claims—we help travelers get the right care and get back on track. Join a global leader and make a real impact across Malaysia, Singapore, and Indonesia.

In this associate-level role, you’ll evaluate and manage travel medical claims end-to-end, ensuring fair, accurate decisions and clear communication for our insurance partners and policyholders. You’ll build regional exposure, work with healthcare providers and internal teams, and develop in-demand skills in the insurance assistance space.

What You’ll Do

  • Manage assigned claims from notification/registration through to closure
  • Review coverage, validate documents, and calculate benefits within authority
  • Initiate payments and draft clear, professional claim decision letters
  • Maintain accurate reserves, data entry, and case notes in the system
  • Track claim progress and coordinate with Finance on rebilling
  • Respon...

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