A leading management company in Cebu City is looking for a Team Lead – Customer Service to oversee operations in a high-volume travel and hospitality environment. The role requires strong leadership skills, experience in customer service, and the ability to mentor team members. Responsibilities include managing daily operations, ensuring service level agreements are met, and driving process improvements. The ideal candidate will have 1-4 years of experience in a similar role and must possess excellent problem-solving and communication abilities.
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