Description
We are looking for a hands-on Help Desk/Desktop Support Analyst to provide responsive technical support for users across sites in and around Wisconsin. This contract opportunity is ideal for someone who combines strong customer service with practical troubleshooting skills and is comfortable traveling regularly within a 90-mile radius. The person in this role will resolve desktop, hardware, software, and connectivity issues while maintaining a high standard of user support in a fast-paced environment.


TRAVEL REQUIRED 90 mile Radius of Oshkosh


Responsibilities:

• Deliver in-person and remote technical assistance for end users, addressing desktop, laptop, software, and peripheral issues across assigned locations.

• Travel to sites within a 90-mile radius to diagnose problems, complete support requests, and ensure timely issue resolution.

• Manage incoming incidents through a ticketing platform, document troubleshoot...