Build and maintain driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc. This is done using our operating systems, customer operating systems, driver telematics communications, face to face communication and phone/text communication.
Partner with the Dedicated and Associate Logistics Managers to optimize driver loads based on origin, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability.
Understand and adhere to our customer’s dynamics service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner.
Interface with various departments such as billing, vans, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.