The Training Specialist handles training for the specific team they support new hire, cross training and refreshers. Facilitates employee development by delivering training programs focused on operational processes.

Position Responsibilities

• Handle New Hire and cross-training Program
• Facilitate skill-based training sessions on various topics such as technical or system enhancements, product information and procedural updates
• Identify opportunities for training and process improvement recommendations
• Maintain and update database of all training materials
• Act as product and process knowledge resource/subject-matter-expert
• Assist in evaluation of workflow of new processes
• Provide processing support as necessary
• Review employee performance and learning
• Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better un...