JOB OVERVIEW
The Training Specialist is responsible for delivering instructor-led training and coaching within Operations, including onboarding and refresher training. The Training Specialist will work with a Learning Coordinator and Instructional Designer to plan, design, and evaluate these training programmes. The Training Specialist may also be involved in instructional design and coordinating learning.
RESPONSIBILITIES
Responsibilities will include, but are not limited to, the following:
•Deliver instructor-led training courses. Execute training sessions, webinars, workshops etc. in groups or individually, in-person or remotely.
•Work with Learning Coordinator in scheduling, planning, and measuring instructor-led training.
•Manage the implementation of the New Hire Academy system to ensure steady progression and development of new hires.
•Assess training effectiveness to ensure incorporation of taught skills and te...