4) Key Result Areas: 

Key Result Areas

Supporting Actions

Training Needs Analysis

Partner with sales leaders to identify capability gaps and development priorities.

Translate business objectives into structured learning interventions.

Prioritise training initiatives based on strategic and operational needs.

Program Design & Content Development

Develop and customise sales training modules, learning journeys, and certification programs.

Create content covering products, selling skills, customer engagement, compliance, and process updates.

Ensure training materials remain current, relevant, and aligned with business needs.

Training Delivery & Facilitation

Conduct classroom, virtual, and on-the-job training programs.

Deliver induction, refresher, and advanced capability-building interventions.

Facilitate high-impact learning experiences that drive participation and retention.

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