In BYD we are looking your talent as /Training Instructor Specialist/ is responsible for designing, developing, and delivering training programs to enhance aftersales service performance across the dealer network. The role requires teaching expertise and a solid understanding of aftersales KPIs, profitability, and service management processes.
IMPORTANT: This is not a role related with manufacture or design in the automotive industry.
Key Responsibilities - Design and deliver aftersales training courses for service managers and dealership staff.
- Develop and update teaching materials, training procedures, and participant engagement activities to enhance learning outcomes.
- Organize and manage training logistics, including course planning, participant confirmation, credit rules, and certification ceremonies.
- Produce and distribute training materials, supplies, and promotional content to support on-site learning and knowledge retention....