The people we look for to be our TrainingDirector must demonstrate several key attributes in order to be considered for this position. Included in this list are the following:

• A quick and willing learner that can master all details of our product and calltaking techniques
• Enthusiasm for our business. Takes ownership and acts on behalf of the entire company
• Passion for teaching and coaching others. Takes great satisfaction in seeing traineessucceed
• The intelligence to recognize areas of improvement for the training program, andthe ability to articulate/execute them
• Energetic and capable of maintaining command and attention in the training room
• Adrive to motivate a team to service our clients the best possible way
• Strong work ethic and a can-do attitude
• Hasa relentlessly high standard for oneself and his/her team

Basic Purpose and Scope of the Position Responsibilities