The Training & Client Support Analyst will work with Research Administration Project Teams, the Senior Training & Client Support Analyst and Managing Director of Research Operations and Analytics to respond to help desk cases and review data to address training gaps and provide opportunities for coaching and reinforcement. The Training & Client Support Analyst will also assist with additional research administration training and communication needs, including scheduling and coordinating training sessions, develop training materials, webinars, knowledge based articles and periodically leading training activities/exercises under the direction of the Managing Director of Research Operations and Analytics and/or the Senior Training & Client Support Analyst.
The Training & Client Support Analyst offers high level assistance and client support to UC San Diego's electronic research administration systems which support campus-wide business applications.
The ...