Overview

Co-ordinate with IT Engineering and Aircraft Manufacturers/Vendors to implement Client/server or web based Engineering and Maintenance Applications and provide user support. Assist in implementation thereafter maintenance of Engineering and Maintenance Systems updates producing user guides and arrange training on required systems and applications.

Responsibilities

• Assist in testing and implementing Aircraft Information Support Applications from Aircraft/Engine manufacturers with Mercator coordination and ensure timely updates of Revisions and releases.
• Coordinate with vendors / Mercator to report and resolve system errors prioritising based on functions criticality and operational impact within the contractual resolution time.
• Responsible for Application system Administration and user profile management
• Liaising with Engineering users to develop new functional requirements evaluate impact on user productivity vs co...