We are recruiting for Train Managers to join CrossCountry at Leeds.
CrossCountry trains travel up to 125 mph, transporting people across the UK.
Train Managers are the face of CrossCountry, ensuring every journey is a great one for customers. Responsibilities include checking and selling tickets on board, advising customers about their journey, and being aware of their individual needs.
You will manage unexpected challenges, keep the train environment comfortable by fixing and reporting defective equipment, and managing luggage issues.
You will work as a team with onboard colleagues to ensure customers have a memorable experience. Safety is vitally important; you will be trained on all procedures, rules and regulations, and prepared to take the lead in critical situations.
You must live within a one‑hour commute of Leeds and be able to work unsocial hours reliably, i...