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Traffic Management Operator
Company
Tolcon Group (Pty) Ltd
Location
goodwood, goodwood
Type
Full-time
Qualifications and Skills
Grade 12 Certificate.
3 years call-centre experience
Conversant in at least 2 languages, of which one must be English
Computer Literate in Microsoft Office, Excel, Outlook & Internet skills
Assertive
Good people skills
Ability to cope with unusual work schedules.
Team player
Strong communication and writing skills.
Professional telephone etiquette
Ability to multi-tasking
Own reliable transport
Responsibilities
Actively monitor and detect incidents within 3 minutes of their occurrence via the various detection methods.
Accurate logging and verification of all detected incidents
Dissemination of information regarding active incidents
Dispatching of On Road Services Vehicles as well as Coordination with relevant response units during...
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