Role Summary Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.
Responsibilities - Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base
- Trading front end functionality knowledge
- Assist in client On-Boarding
- Exchange reporting & Compliance audits
- High Frequency trading platform knowledge
- User & account administration to include limits adjustments upon Risk approval
- Manual ticket booking
- System outage management of client trades
- Liaison between technology dept. and business groups to communicate changes
- On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
- Must be comfortable with shift coverage generally between 7:00am and 17:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs ...