The Customer Operations Specialist – Trade & Risk will be responsible for managing trade-related operations, risk checks, and exceptions as part of the campaign. This role ensures that all customer transactions and operational activities are processed accurately, efficiently, and in compliance with internal procedures and risk management standards.

This position is ideal for candidates with strong attention to detail, analytical thinking, and a process-driven mindset.

RESPONSIBILITIES OF THE ROLE

• Process customer transactions, trades, or operational requests in line with campaign procedures
• Perform risk checks, validations, and due diligence on transactions or customer accounts
• Identify and escape potential risks, anomalies, or exceptions in a timely manner
• Maintain accurate records in CRM, operational systems, or trade platforms
• Collaborate with team members to resolve operational issues and mitigate risk ex...