Be part of Insight Global as a Trade Support Analyst, aiding users on a busy Toronto Trade Floor. Handle essential hardware, software, and mobile configuration tasks.
This role focuses on providing direct support at one of Canada's top 5 banks, making it crucial for effective daily operations. Your role involves resolving technical issues swiftly and ensuring smooth trade functions through hands-on support. This position is ideal for those dedicated to customer service and technology.
Key Responsibilities:
• Support users with daily technical issues
• Configure and troubleshoot mobile devices
• Manage Windows and Citrix environments
• Assist with both physical and virtual machines
• Offer excellent customer service to all users
Requirements:
• Knowledge of banking systems is a plus
• Proficiency in Windows operating systems
• Experience in desk support required
• Strong communication and customer service skills
• Willingness to learn and adapt to ...