Transform your professional path with our Hybrid Operations Support Specialist position in Toronto, Ontario. Focus on enhancing performance metrics and delivering exceptional support to our restaurant partners.
This role puts you at the center of operations, where you'll monitor key data to ensure efficiency. You'll troubleshoot challenges for high-value partners while implementing innovative processes to streamline operations. Your analytical skills will be pivotal in driving informed decisions.
Key Responsibilities:
• Analyze key operational metrics for marketplace health
• Escalate and troubleshoot issues for restaurant partners
• Design and implement process improvements in delivery
• Utilize Excel and SQL to extract and visualize data
• Collaborate with various departments for synergy
Requirements:
• 1–3 years of experience in an operational role
• Bachelor's degree in a relevant field
• Profici...