Top Customer Solutions Engineer, Google Cloud, AI/ML (English, Mandarin)
Bachelor's degree or equivalent practical experience.
3 years of experience troubleshooting and advocating for customers needs, triaging technical issues, or software development.
Experience creating content for technical audiences, and in web technologies (e.g., HTTP, HTML, DNS, TCP, etc.).
Experience writing, reading, and debugging code in Java, C, C++, Python, or Go, including working with distributed systems, solutions, or design patterns.
Ability to participate in on‑call rotation, including non‑standard working hours, nights, weekends and holidays.
Ability to communicate in English and Mandarin fluently to support client relationship management in this region.
Preferred qualifications:
Experience with exploratory kernel debugging and performance analysis of containerized systems.