Job Purpose

Monitor process adherence, SLA and quality for the Data capture team in New business and the assigned vendor for data capture at pre and post level. Maintain TAT, supervise process and accuracy in data and ensure execution of control queries, updation of documentation on regular basis at each activity level matching prescribed service standards for Individual & Health Life lines of Business.

Job Context & Major Challenges

Job Context: Monitor process adherence, SLA and quality for the Data capture team in New business and the assigned vendor for data capture at pre and post level. Maintain TAT, supervise process and accuracy in data and ensure execution of control queries, updation of documentation on regular basis at each activity level matching prescribed service standards for Individual & Health Life lines of Business.



Job Challenges: •Ensure despatch and delivery of policy documents at various ge...