Job Title: Tier 2 Desktop Support Consultant

Location: New York, NY 10019 (Onsite)

Duration: 12 Months

Work Hours: 37.5 hours per week

Shift: Midnight Shift (12:00 AM 8:00 AM) Fully Onsite



Position Overview:

The Consultant will be required to be fully onsite for the midnight shift (12:00 AM 8:00 AM) and will serve as part of a 24/7 on-site support team. The consultant will provide Tier 2 technical support at the Rail Control Center, Power Control Center, and Backup Rail Control Center facilities.

The role involves installing, updating, maintaining, and troubleshooting computer hardware, software, and network systems supported by the Technology Department. The consultant will support Microsoft and Apple operating systems, perform system administration tasks, and coordina...