Job description:

If you’re motivated by responsibility, challenge, and the chance to shape how a major utility manages its debt recovery operations, we’d love to hear from you.

What makes you just right for us?

You’ll bring a powerful blend of expertise and professionalism — from a solid grounding in credit management, debt recovery, and third‑party collections to the confidence needed to lead conversations, influence external partners, and make sound commercial decisions. Your exceptional organisational skills keep multiple workflows moving seamlessly, while your calm, composed approach ensures sensitive or complex cases are handled with care. Above all, you’re driven by a commitment to compliance, accuracy, and delivering consistently high‑quality customer service — the kind that strengthens trust and protects the business.

What’s in it for you?

You’ll be a key team player in one of the largest water retailers in the U...