Avalon is currently supporting a client of ours within Cheshire for the recruitment of a Tenancy Services Officer.
The Opportunity:
My client in Cheshire is seeking a Tenancy Services Officer on a permanent basis. This role shall cover Cheshire and a patch of 400 to 500 properties. The main areas of the role shall be within Tenancy, Generic Housing and minimal ASB.
Responsibilities
- Complete regular inspections and manage all communal areas to ensure that health and safety regulations are complied with, including keeping areas free from hazards, and implementing the recommendations from Fire Risk Assessments.
- Deliver performance to various agreed KPIs for each service area covered, including voids, ASB, tenancy sustainment, income and social value.
- Effective contract management of communal service contractors and resolution of customer queries e.g. grounds maintenance, cleaning.
- Work collaboratively to ensure ...