Job Title: Call Center Representative | Temporary work from home (Until further notice)

Job Description

We are looking for a detail-oriented and customer-focused Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls —assisting customers by providing information, resolving issues, and ensuring a positive overall experience.

Location: Araneta Cubao , Quezon

Employment Type: Full-time | Temporary WFH

Schedule: Shifting Schedule

Process: Virtual/Online Process | 1 Day hiring

Key Responsibilities

• Respond to customer inquiries via calls
• Provide accurate information regarding products/services.
• Resolve customer concerns and escalation issues when necessary.
• Process requests such as account updates, order tracking, and troubleshooting.
• Meet performance metrics inc...