Advance your customer service journey as a Temporary Bilingual Customer Service Specialist in Markham. This role features hands-on training and a focus on effective communication.
Working from 9 am to 5 pm, Monday to Friday, you will interact directly with clients through calls and emails. Candidates should have 1-2 years of experience in customer service, showcasing exceptional communication skills and detail-oriented data entry. The three-month in-office training equips you for professional success in handling client inquiries.
Key Responsibilities:
• Act as the primary client contact for phone communications
• Manage inbound calls and necessary follow-ups
• Demonstrate empathy while resolving client inquiries
• Accurately document all client interactions and communications
• Provide timely and clear updates to clients
Requirements:
• High school diploma required; post-secondary education is advantageous
• 1-2 years in customer service or related environ...