Responsibilities

• Handle all calls with courtesy and professionalism
• Contact all the assigned clients by both telephone and email
• Increase Sales with regular follow up calls and schedule clients
• Build rapport, listen, clarify and manage conversational flow
• Provide satisfactory solution to customers/clients issues
• Meet and/or exceed quotas
• Proven ability to meet and exceed sales quotas

Qualifications

• At least a year of work experience in the call center industry
• At least 1+ years of experience in a similar role/Outbound/Telemarketing/Online Trading
• Fluently speaking in English
• Strong conflict resolution skills
• Ability to remain calm and professional in stressful situations
• Advanced organizational skills
• Working knowledge of CRM systems
• Strong verbal and written communication skills
• Must have a high degree of professi...