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Tele-sales Advisors

Company

Capita

Location

Cape Town, Western Cape

Type

Full time

Description

:

Your Mission, Should You Choose to Accept It

As a Sales Advisor, you’ll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. You’ll be the superhero they need, retaining customers, logging complaints, and offering new products and services that make their lives better.

Your Superpowers

  • Academic: Grade 12 (Matric)
  • Experience: 12 – 24 months in a Sales/ Retentions or Sales through Customer Service (Call Center environment)
  • Skills: Active listening, problem-solving, adaptability, and a customer-centric approach
  • Communication: High proficiency in written and verbal English
  • Tech-Savvy: Moderate to advanced computer skills and system navigation
  • Your Responsibilities

  • Deliver excellent service and solutions that meet individual customer needs.
  • Identify vulnerable customers and provide additional...
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