Confidential is seeking a Call Center Team Lead in Quezon City, Philippines. In this role, you will lead and manage a team of Customer Service Representatives (CSRs) to ensure effective daily operations. You will monitor performance, provide coaching, and handle escalated calls. Ideal candidates have at least two years of team lead experience in a Telco account, excellent communication skills, and the ability to adapt to changing work schedules. This position requires on-site work.
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