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Technology Support III, Payments Technology

Company

JPMorgan Chase & Co.

Location

Australia, New South Wales

Type

Full time

Propel operational success with your expertise in technology support and a commitment to continuous improvement.

As a Technology Support III team member in Corporate and Investment Banking (CIB) Technology, under the APAC Payments Production Management team, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience.

Job responsibilities

  • Provide end‑to‑end application or infrastructure service delivery to enable successful business operations of the firm.
  • Support day‑to‑day maintenance of the firm’s systems to ensure operational stability and availability.
  • Monitor production environments for anomalies and address issues using standard observability tools.
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