The Technology Success Manager will own the implementation, administration, enablement, and ongoing optimization of enterprise technology platforms across The Fedcap Group's international network. This role is accountable for ensuring assigned systems are stable, secure, adopted, and delivering measurable business value.
The Technology Success Manager will perform hands‑on system configuration, onboarding, stakeholder enablement, operational support readiness, vendor selection and partnering, and contract lifecycle activities. They will also standardize intake-to-delivery execution, drive measurable ROI through workflow standardization, automation, and adoption outcomes, and coordinate and execute role‑based enablement for assigned platforms.
The ideal candidate will have strong stakeholder management and platform enablement skills, ability to configure and administer systems, and famili...